ClintMorrow.com
"My Resume, Downloadable."
Summary
I am a highly-motivated individual with a strong focus on project management, leadership, and team-building. I have experience in managing projects to their completion, systems administration, end-user support, as well as strong written and verbal skills to clearly communicate these skills to others.
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Skills
- Proficient written and verbal communication skills
- Experience leading and managing projects to their completion
- MySQL database design, normalization, and management
- Experience administering Windows, LINUX, and Mac OS X-based server and client systems
- Experience administering and maintaining Microsoft System Center Configuration Manager 2007
- Experience administering and maintaining McAfee ePolicy Orchestrator enterprise antivirus and antispyware
- Fundamental knowledge of C++, Java, Visual Basic.NET, Ruby programming languages
- Fundamental knowledge of CSS, XHTML, HTML, XML markup languages Expertise with Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook, Project, Visio, Publisher, Visual Studio), Adobe Photoshop and Dreamweaver
- Proficiency with general workstation and server hardware installation, deployment, troubleshooting, repair, and maintenance
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Experience
Distributed Computer Systems Specialist, Florida Dept. of Financial Services, Tallahassee, FL 2009-Present
Working with the Division of Information Systems’ Directory and Messaging Services team, I maintain the various enterprise hardware and software technologies used by the Department of Financial Services (DFS). Such technologies include Microsoft Exchange 2003, Active Directory, Microsoft System Center Configuration Manager 2007, McAfee ePolicy Orchestrator, BigFix Enterprise power and asset management, CITRIX Metaframe and CommVault backup. Together, these technologies comprise the back-end architecture of DFS and support email, file service, and various in-house and external applications.
Systems Administrator, Children’s Campaign, Inc., Tallahassee, FL 2008-2009
Administered, managed, maintained, and provided support for a non-profit organization consisting of ~20 client systems in a mobile and wired environment.
- Administered Windows Server 2003, Linux CentOS, Google Applications for Business platforms.
- Researched, tested, and recommended IT solutions to upper-management.
- Composed business cases and proposals for upper-management.
- Provided technical support to end-users.
- Provided training to staff about IT systems and services.
- Mentored and developed Junior Systems Administrators, Technology Team, and the rest of staff to become more valuable to organization.
Firedog Technician, Circuit City Stores, Inc., Gainesville, FL 2006-2007
Provided technical support and computer assistance to customers over the telephone, in-store, and on-site. Diagnosed technical issues, hardware or software-related. Provided solutions for customers through upgrades, repair, or replacement of affected computer system.
Geek Squad Counter-Intelligence Agent, Best Buy Co. Inc., Panama City, FL 2005-2006
Assisted customers with service and repair issues. Provided the initial contact with customers, checked in product, and ran basic tests to determine product needs and service solutions. Facilitated the complete solution of product sales, upgrades, installations and service in the store and over the telephone.
Tier1 Technical Support Intern, SallieMae Servicing Corporation, Panama City, FL 2002-2003
Worked with Tier1 Technical Support Services Department to gain experience and knowledge of the IT workplace. Gained familiarity with help desk services, telecommunications infrastructure, basic hardware and software support and maintenance, and the shadowed the roles of various employees.
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Education
Florida State University, Tallahassee, FL
Bachelor of Science Degree in Information Technology
Overall GPA: 3.800
Information Technology GPA: 3.890
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Professional Affiliations and Achievements
- Florida State University 2009 College of Information Humanitarian of the Year
- Florida State University President’s List - Fall 2008
- Florida State University Dean’s List - Fall 2007, Spring 2009, & Summer 2008
- Florida State University College of Information “Appreciation of Service” Award - Fall 2008
- Florida State University College of Information “Appreciation of Service” Award - Spring 2009
- Florida State University College of Information “Best in Marketing” Interactive Resume Award - Spring 2009
- Association of Information Technology Professionals (AITP) Executive Board Member, FSU Chapter
- Students & Technology in Academia, Research, & Service (STARS) Alliance Member, FSU Chapter
- Florida State University STARS Alliance “Making a Difference” Award - Spring 2009
- National Scholars Honors Society Member
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Download My Resume
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